Scope of service · Pharmacy

The Complete Pharmacy Policy & Procedure Compliance Program

Everything your pharmacy needs to operate safely, meet regulatory requirements, and protect your license - professionally built and ready to use.

Is your pharmacy truly compliant?

A missing SOP or a lapse in controlled substance tracking can mean fines, license suspension, or the loss of your ability to operate.

Pharmacies operate under an intricate, constantly evolving regulatory landscape - state board of pharmacy requirements, DEA controlled substance regulations, OSHA standards, medication safety mandates, and accreditation expectations. Most owners and directors don't have the bandwidth to build a comprehensive compliance program from scratch.

The AMA Quality Consulting Pharmacy Compliance Program is a professionally developed, turnkey system built specifically for pharmacy operations - covering every clinical, operational, regulatory, and safety requirement your pharmacy must meet.

What's included

19 complete program components

Each component contains professionally written SOPs, policies, logs, forms, and supporting documentation - ready to implement from day one.

Master SOP Policy & Procedure Manual
MSDS (Material Safety Data Sheets)
Safety Program
Outdated / Discontinued Medication (Quarantine) Log
Staff Training
Business Binder
Patient Complaint
After Hours Call Log
Controlled Substance Log
Hazardous Waste Distribution Record
Emergency Preparedness
Temperature Records
Medication Error & Adverse Events
Sample New Patient Packet
Performance Improvement (CQI)
Sample Employee File
Medication Storage Area & Inspection Log
Patient Info Wall Postings
Employee Handbook
Why this program matters

Built where inspectors focus.

Master SOP manual

The cornerstone of your entire program. It documents how your pharmacy operates - from dispensing and patient counseling to staff responsibilities and quality assurance - giving surveyors and accreditors a clear picture of a well-run operation.

Controlled substance & medication management

DEA compliance and controlled substance accountability are among the highest-risk areas for any pharmacy. The Controlled Substance Log and Quarantine Log give you the infrastructure to track every substance accurately and demonstrate full accountability.

Medication error, adverse events & CQI

Tracking and learning from medication errors is both a regulatory requirement and essential to patient safety. Paired with a Performance Improvement (CQI) Program, you get a closed-loop quality system that protects patients and demonstrates accountability.

Temperature & storage compliance

Proper medication storage is a fundamental requirement inspectors always verify. The Storage Area & Inspection Log and Temperature Records give staff a consistent, documented process - so every finding is on paper before the inspector arrives.

Built for pharmacies that can't afford a compliance gap

Is this program for you?

  • Independent and community pharmacies establishing or strengthening their compliance foundation
  • Specialty and compounding pharmacies managing heightened scrutiny and DEA oversight
  • Long-term care pharmacies preparing for state board inspections or accreditation surveys
  • Multi-location operations standardizing SOPs and documentation across all sites
  • Any pharmacy that received a state board deficiency and needs documented corrective action
Ongoing consulting services

Compliance is not a one-time event.

Getting your policies and procedures in place is a critical first step - but regulations change, audits happen, staff turn over, and gaps develop over time. Our monthly packages give you an expert partner every month: reviewing your performance data, flagging risks before they become problems, and keeping your program current so you're always audit-ready.

Starter

Essential compliance - a solid foundation

$850 / month
  • Monthly pharmacy reporting review
  • Basic compliance recommendations
  • Limited email support
  • Access to the AMA client resource library
Get Started
★ Most popular
Pro

Stronger oversight - smarter compliance

$1,500 / month
  • Everything in Starter, plus:
  • Monthly one-on-one consulting session
  • Detailed meeting minutes & session notes
  • Enhanced compliance monitoring
  • Proactive, strategic compliance oversight
Get Started
Premier

Comprehensive support - complete confidence

$2,500 / month
  • Everything in Starter & Pro, plus:
  • Bi-weekly one-on-one consulting sessions
  • Advanced pharmacy reporting analysis
  • Customized compliance strategies
  • End-to-end compliance leadership
Get Started

All packages are month-to-month. No long-term contracts required. Consulting packages start at $850/month.

Please note: All policy and procedure packages are sold separately from ongoing consulting services. Outcomes depend on the policies and procedures you currently have in place. AMA Quality Consulting reviews your existing operations to identify gaps or areas for improvement, then provides professional recommendations to help you meet your day-to-day compliance goals.

Ready to protect your pharmacy?

We'll review your current operations, identify any gaps, and match you to the level of support that fits your pharmacy, your budget, and your goals.

Your compliance. Our expertise. Your peace of mind.
Serving pharmacies nationwide.