Scope of service · Physician office

The Complete Physician Office Policy & Procedure Compliance Program

Everything your physician practice needs to operate safely, meet regulatory standards, and protect your license - professionally built and ready to use.

Is your physician office truly compliant?

A single documentation gap can expose your practice to fines, regulatory action, or liability.

Physician offices operate in one of the most regulated environments in healthcare - OSHA standards, HIPAA, DEA controlled substance oversight, CMS billing compliance, state medical board regulations, and accreditation expectations - and they apply regardless of your specialty or practice size. Most offices don't have a dedicated compliance officer.

That's exactly what this program provides: a professionally developed, turnkey system built for physician practices, customized to your scope of service and specialty.

What's included

19 complete program components

Each component contains professionally written SOPs, policies, logs, forms, and supporting documentation - ready to implement from day one.

Master SOP Policy & Procedure Manual
MSDS (Material Safety Data Sheets)
Safety Program
Outdated / Discontinued Medication (Quarantine) Log
Staff Training
Business Binder
Patient Complaint
After Hours Call Log
Controlled Substance Log
Hazardous Waste Distribution Record
Emergency Preparedness
Temperature Records
Medication Error & Adverse Events
Sample New Patient Packet
Performance Improvement (CQI)
Sample Employee File
Medication Storage Area & Inspection Log
Patient Info Wall Postings
Employee Handbook
Customized to your specialty. A family medicine clinic has different obligations than a cardiology group, an orthopedic practice, or a pain management office. AMA develops additional policies and processes tailored to your specific scope of service and specialty.
Why this program matters

Built for a defensible, audit-ready practice.

Master SOP manual

The backbone of a defensible practice. It documents how your office operates across every function - clinical protocols, staff roles, patient safety, billing, and quality oversight - giving inspectors and legal counsel a clear picture of a professionally managed practice.

Controlled substance & medication management

DEA oversight of controlled substances in physician offices is strict and unforgiving. The Controlled Substance Log, Storage & Inspection Log, Quarantine Log, and Temperature Records give you a complete, documented medication management system.

Medication error, adverse events & improvement

Every practice must have a documented process for identifying, reporting, and responding to medication errors and adverse events. Paired with a Performance Improvement (CQI) Program, you get a closed-loop quality system.

OSHA, safety & hazardous waste

OSHA standards apply to every physician office. The Safety Program, MSDS Binder, and Hazardous Waste Distribution Record ensure your practice is fully documented and prepared for an OSHA inspection - without the guesswork.

Built for practices that take compliance seriously

Is this program for you?

  • Solo and small group practices that need a complete foundation without a full-time compliance officer
  • Specialty practices - cardiology, orthopedics, pain management, OB/GYN, pediatrics, and more - needing specialty-specific documentation
  • Practices preparing for accreditation surveys, credentialing reviews, or payer audits
  • Multi-location groups standardizing operations and documentation across all sites
  • Any practice that received a regulatory finding or audit inquiry and needs documented corrective action
Ongoing consulting services

Compliance is not a one-time event.

Getting your policies and procedures in place is a critical first step - but regulations change, audits happen, staff turn over, and gaps develop over time. Our monthly packages give you an expert partner every month: reviewing your performance data, flagging risks before they become problems, and keeping your program current so you're always audit-ready.

Starter

Essential compliance - a solid foundation

$850 / month
  • Monthly physician office reporting review
  • Basic compliance recommendations
  • Limited email support
  • Access to the AMA client resource library
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★ Most popular
Pro

Stronger oversight - smarter compliance

$1,500 / month
  • Everything in Starter, plus:
  • Monthly one-on-one consulting session
  • Detailed meeting minutes & session notes
  • Enhanced compliance monitoring
  • Proactive, strategic compliance oversight
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Premier

Comprehensive support - complete confidence

$2,500 / month
  • Everything in Starter & Pro, plus:
  • Bi-weekly one-on-one consulting sessions
  • Advanced physician office reporting analysis
  • Customized compliance strategies
  • End-to-end compliance leadership
Get Started

All packages are month-to-month. No long-term contracts required. Consulting packages start at $850/month.

Please note: All policy and procedure packages are sold separately from ongoing consulting services. Outcomes depend on the policies and procedures you currently have in place. AMA Quality Consulting reviews your existing operations to identify gaps or areas for improvement, then provides professional recommendations to help you meet your day-to-day compliance goals.

Ready to protect your practice?

We'll review your current operations, identify any gaps, and match you to the level of support that fits your practice, your budget, and your goals.

Your compliance. Our expertise. Your peace of mind.
Serving physician practices nationwide.